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  1. The CBDistillery Customer Education Center
  2. I Need Help!

I Need Help!

We love helping! Just click here.

Subscriptions

  • How to Enroll in our Subscription Program

My Order

  • What do I do if there is an issue with my order?
  • Canceling an Order
  • Where is my Order?
  • Making changes to an Order

Shipping & Tracking

  • When Will My Order Ship?
  • How can I Track my Order?
  • Expedited Shipping
  • International Shipping

General

  • Troubles at Checkout? Try this first!
  • Discount Code Not Working!
  • Having trouble with Customer Loyalty points?
  • Question Not Answered Here?

How-to

  • How to Change your Password
  • How to Edit your Cart
  • How to Check Your Points Balance
  • How to Sign Up for Our Email Newsletter
  • How to Apply a Coupon Code
  • Create an Account : 4 Simple Steps
See all 8 articles

Products

  • My CBD changed color - is that normal?

Loyalty Program

  • What is the Customer Loyalty Program?
  • How do I Earn Points?
  • How to Apply Rewards Points
  • How long does it take for Reward Points to show in my account?
  • What Perks do I get with each new Tier?
  • How Will I Know When I Reach a New Tier?
See all 12 articles
The CBDistillery Customer Education Center