I Need Help!

My Order

• What do I do if there is an issue with my order?
• Canceling an Order
• Where is my Order?`
• Making changes to an Order

Shipping & Tracking

• When Will My Order Ship?
• How can I Track my Order?
• Upgrade Shipping Speed Through UPS MyChoice
• Expedited Shipping
• International Shipping

General

• Troubles at Checkout? Try this first!
• My transaction was declined - what do I do?
• Discount Code Not Working!
• Having trouble with Customer Loyalty points?
• Question not answered here?

Products

• My CBD changed color - is that normal?

Loyalty Program

• What is the Customer Loyalty Program?
• How do I Earn Points?
• How to Apply Rewards Points
• How long does it take for Reward Points to show in my account?
• How do I get points for leaving reviews?
• What Perks do I get with each new Tier?

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How-to

• How to Change your Password
• How to Edit your Cart
• How to Check Your Points Balance
• How to Sign Up for Our Email Newsletter
• How to Apply a Coupon Code
• Create an Account : 4 Simple Steps

See all 8 articles