Not to worry :) If you are seeing a 'failed' or 'declined' transaction error message, there are a few steps you can take!
Please note that card approval rates are not 100% and sometimes cards do get declined for reasons not in our or your control. If after following these steps you are still having trouble, please feel free to contact our Customer Service - either via email or Live Chat - and we are happy to troubleshoot with you!
1) Please try clearing your history
2) Try a different browser
3) Try a different card (Master Card and VISA are the most commonly accepted)
4) Please verify that the zip code on your card and billing address match!
We understand this is a pain in the butt, and if there was an easier way - we would be doing it. We are committed to providing this product to our customers and hopefully, the laws will soon change to make it easier for us to accept payment! If you are receiving a different decline message, please let us know!